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How 0999 bat Handles Your Personal Information

Your account data and payment details — including how you use bKash, Nagad, and Rocket to fund your account — are handled with clear rules about what we collect, why we collect it, and how long we keep it.

Data collected only for account operationPayment details handled securelyYour right to request, correct, or delete dataBangladesh-based account support available
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0999 bat How 0999 bat Handles Your Personal Information
PRIVACY CONTACT

Reach Us About Your Data

Team online

Live Chat

Start a chat from your account dashboard to raise a data query. Our Bangladesh support team handles privacy requests during published support hours.

Email Support

Send your data access or deletion request to our support address. Include your registered account email so we can locate your record quickly.

Account Settings

Some data corrections — like updating your contact number or linked wallet — can be made directly inside your account profile without contacting support.

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Payment Data Security

Your bKash, Nagad, and Rocket transaction references are stored in encrypted form. We do not retain full wallet PINs or one-time passwords at any point in the transaction flow.

Cookie and Session Control

Session cookies keep you logged in across your mobile browser and desktop. You can review and clear these through your device browser settings; we do not use tracking cookies for advertising.

Data Retention Rules

Account profile data is held while your account is active and for a set period after closure. Payment records are kept for the duration required under applicable financial rules, then deleted.

Your Access and Correction Rights

You can request a copy of the personal data we hold, ask us to correct inaccurate details, or request deletion where no legal retention obligation applies. Contact support to start that process.

Common Questions About Your Data

We collect your name, contact details, and the mobile wallet identifiers you use — such as your bKash or Nagad number — along with identity verification documents needed to activate your account.

Transaction references are stored in encrypted form. We never retain your wallet PIN or OTP. Only the account reference and transaction amount are logged for withdrawal verification purposes.

Yes. Contact our support team with your registered account email and request a data export. We will provide the information we hold on your account within a reasonable timeframe.

Submit a deletion request through live chat or email support. Where no legal retention obligation applies — such as ongoing financial compliance requirements — we will delete your data and confirm when it is done.

We do not sell your data. We share only what is necessary with payment processors like bKash, Nagad, and Rocket to complete your transactions, and with identity verification services where required.

Session cookies keep your login active and remember your preferred deposit method. You can clear them in your browser or mobile settings, but you will need to log in again on your next visit.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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